Privacy Policy

Effective Date: 02.10.2026

This Privacy Policy describes how Shard Soft LTD ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website, Jobs.sy (the "Website"), and the Jobs.sy app for iOS and Android (the "App"). The Website and the App share one account, and this policy covers both.

1. Information We Collect

We may collect the following types of information:

Personal identification information (name, email address, phone number, etc.).
Vacancy listings, job applications and CVs you provide.
Usage data including your IP address, browser type, and access times.
If you sign in with Facebook, Google or Apple, the details described in section 3.
If you allow notifications or location in the App, the details described below.

Notifications on your phone

If you allow notifications in the Jobs.sy app, we store a notification token for your phone, issued by Apple or Google through Expo, the service we send notifications through, together with the app version, platform and language. We use it to tell you about activity on your account, such as updates on your applications and new jobs matching your saved searches. The token is deleted when you sign out on that phone, delete your account, or uninstall the app. You can turn notifications off at any time in your phone's settings.

Approximate location

If you allow location in the app, the app uses your position on your phone to pick your governorate, and sends us an approximate location: your governorate, coordinates rounded to about 10 km, and the type of phone (iOS or Android). We never store your exact position. We keep only the latest value for your account (and, if you allow notifications, for each phone), replacing it each time. It is deleted when you delete your account, and a phone's copy is also deleted when you sign out on that phone or uninstall the app. We use it to help keep your account secure (for example, noticing a sign-in from an unusual place), to understand where our users are, and for marketing, such as deciding where to promote Jobs.sy. The app uses location only while it is open, never in the background. You can turn it off at any time in your phone's settings, and the app works without it.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services.
Communicate with you regarding your account or listings.
Send updates, promotional content, or respond to inquiries.
Comply with legal obligations under Syrian law.

3. Signing In with Facebook, Google or Apple

If you choose to sign in with Facebook, Google or Apple, we receive from that provider your name, your email address (if the provider shares it) and the identifier the provider assigns to your account, and we store them so that we recognise you the next time you sign in. If you use Apple's "Hide My Email", we receive only the relay address Apple gives us. For Apple sign-in we also keep a token that lets us revoke our access when you delete your account. We never receive your password for these services, and we do not post anything on your behalf.

4. Sharing Your Information

We do not sell your personal data. We may share information with third parties only to the extent necessary to operate our services, fulfill legal requirements, or protect our rights.

When you apply for a job, your CV and the details you entered in the application are sent only to the employer who posted that job. Your CV is not public and is not shown to any employer you have not applied to.

The service providers that process data for us to run the Website and the App are:

Google Cloud: hosting, database and file storage, including CV files, which are stored privately.
Cloudflare: content delivery and protection against attacks; all traffic to the Website passes through it.
Microsoft 365: sending account emails and receiving the mail you send to our addresses.
Sentry: error reports from the Website and the App, used to find and fix faults.
Expo: delivering push notifications to the App, through Apple and Google.
Google Analytics: statistics on how the Website is used.
Google reCAPTCHA: protecting the registration and contact forms from spam.
Meta (Facebook), Google and Apple: only when you choose to sign in with them.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

A CV file attached to a job application is deleted automatically 12 months after the application was sent; the employer keeps the record that you applied, without the file. When you delete your account, your profile, your CV and your applications are deleted immediately (see section 8). Records we are required to keep by Syrian law are retained for the period the law prescribes. Technical server logs that may contain your IP address are rotated within 90 days.

6. Cookies

We may use cookies and similar technologies to enhance user experience and analyze website traffic.

7. Your Rights

Under Syrian law, you may have the right to:

Access the personal data we hold about you.
Request corrections to your data.
Request deletion of your personal data.

To exercise these rights, write to us at [email protected], or delete your account yourself as described in section 8.

8. Deleting Your Account

You can delete your account at any time. In the App, open Account, then Profile, and tap Delete account. On the Website, sign in, open your profile page and use Delete Account. If you can no longer sign in, write to [email protected] from the email address registered on the account. Full instructions, and the list of what is deleted, are on the Account and Data Deletion page: www.jobs.sy/en/account-deletion

9. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the Internet is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on the Website.

11. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Email: [email protected]
Address: Damascus, Syria